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Welcome to Kohinoor Jewellers. We respect the privacy and protection & security of your Personal Information is one of our top priorities. This online Privacy Policy discloses our information practices for the Website and subscriber/membership based services ("Services") including the type of information being collected, method of such information collection and use of such information.

Kohinoor Jewellers and Kohgem (“Websites”) are part of Kohinoor Jewellers and here in after collectively referred to as Kohinoor Jewellers.

By accessing or using this Website, you expressly consent to Kohinoor Jewellers collection, use, disclosure, retention, and protection of your Personal Information as described in this Privacy Policy. If you choose not to provide the information you may not be able to use all of our services. This Privacy Policy extends to the users who visit the Website but do not transact business on the Website, as well as to the users who are registered and are authorized by the Website to transact business on the Website. "Personal Information" is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

Kohinoor Jewellers is responsible for the collection, use, disclosure, retention, and protection of your Personal Information in accordance with its privacy standards as well as any applicable national laws.

Kohinoor Jewellers may transfer data to other persons as described in this Privacy Policy. Kohinoor Jewellers may process and retain your Personal Information on its servers in India where its data centres are located, and/or on the servers of its third party (in or outside India), having contractual relationships with Kohinoor Jewellers.

Kohinoor Jewellers is committed to the compliance of applicable Privacy Laws in India. Protecting the privacy and security of your personal data is of prime importance to Kohinoor Jewellers, therefore, we conduct our business by abiding by the laws applicable on data privacy and data security in India.

This Privacy Policy is intended to inform you about the personal data that is collected from you, how your personal data may be used and disclosed, how you can control the use of your personal data, and how your personal data is protected when you use the Kohinoor Jewellers Website. We do not sell trade your personally identifiable information; however, we may share the same with third parties who assist us in conducting our business, operating our website/Application, or servicing you, so long as those parties agree to keep this information confidential.

What Information is collected about you:

Information you provide directly:

When you use certain functions of a website, such as when you register your account or buy something from our website, we may ask you to provide certain personal data such as name, contact number, postal address, email address, username, password etc.

Information that is automatically collected when you visit the Application:

  • A. Your computer’s Internet Protocol (IP) Address,
  • B. Your browser type and operating system,
  • C. Web pages and links you visit, advertisements you view,
  • D. Standard server log information

Information that we collect from other sources:

We may receive information about you from publicly and commercially available sources (as permitted by law), which we may combine with other information we receive from or about you. We also may receive information about you from third-party social networking services when you choose to connect with those services.

How we use the information we collect:

  • General: Kohinoor Jewellers may use the information collected from you to register you, to provide a service you request, to provide customized content and make recommendations based on your past activities on our Website.
  • Advertisements: Kohinoor Jewellers may use your information to provide you with product and service updates, newsletters and other communications about existing and/or new products and services by post, email, telephone, in-device messaging and/or text message (SMS), if you have provided your prior consent or we are otherwise permitted to do so under applicable law.
  • Statistics and Research: Kohinoor Jewellers may use your information to create user group profiles or segment data and to otherwise create anonymous, aggregated statistics about the use of our products, services and loyalty programs, which we may share with third parties and/or make available to the public.
  • Product/Services Improvement: Kohinoor Jewellers may use your information to improve and enhance existing Kohinoor Jewellers products, services and Applications and develop new offerings, recommendations, advertisements and other communications and learn more about customers’ preferences in general.
  • Publish your reviews, comments and content: Where you have uploaded product reviews, comments or content to our websites or Application and made them publicly visible, Kohinoor Jewellers may link to, publish or publicize these materials elsewhere including in our own advertisements.

Kohinoor Jewellers may use the information collected from you to register you, to provide a service you request, to provide customized content and make recommendations based on your past activities on our website.

Kohinoor Jewellers may use your information to provide you with product and service updates, newsletters and other communications about existing and/or new products and services by post, email, telephone, in-device messaging and/or text message (SMS), if you have provided your prior consent or we are otherwise permitted to do so under applicable law.

Kohinoor Jewellers may use your information to create user group profiles or segment data and to otherwise create anonymous, aggregated statistics about the use of our products, services and loyalty programs, which we may share with third parties and/or make available to the public.

Kohinoor Jewellers may use your information to improve and enhance existing Kohinoor Jewellers products, services and Applications and develop new offerings, recommendations, advertisements, and other communications and learn more about customers’ preferences in general.

Where you have uploaded product reviews, comments or content to our websites or Application and made them publicly visible, Kohinoor Jewellers may link to, publish or publicize these materials elsewhere including in our own advertisements.

To whom do we disclose your Personal Data:

  • a. We may employ third party entities and individuals to facilitate our Services (e.g. shipments, marketing, and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to Kohinoor Jewellers, not to disclose or use it for other purposes. All of our approved third-party providers go through an extensive data protection compliance vetting process before being selected as a third party provider and are bound by all relevant data privacy laws, terms of confidentiality, and this Privacy Policy.
  • b. If you choose to use the Website, you will be asked to confirm acceptance of the third party developer user agreement and Kohinoor Jewellers privacy policy.
  • c. There may be instances when we disclose your information to other parties to comply with the law or respond to a compulsory legal process or to verify or enforce compliance with the policies governing our Services or to protect the rights, property, or safety of Kohinoor Jewellers, or any of our respective affiliates, business partners, or customers.

Your Choices:

We offer a variety of choices about how we use your information. You can make choices about whether not to receive promotional communications from us by following the unsubscribe instructions included in the communication. In addition, you can also generally make choices in your settings, or by visiting relevant links.

Security:

The security of your personal data is of great importance to us. We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Services. However, please note that although we take reasonable steps to protect your information, no Application/website, Internet transmission, computer system or wireless connection is completely secure.

Links to Other Websites:

Kohinoor Jewellers Website may contain links to other websites. Kohinoor Jewellers is not responsible for the privacy practices or the content of other websites or applications. On our Application, we may have links to other websites/ applications or you are referred to our Application through a link from another website or Application. We cannot be responsible for the privacy policies and practices of other websites or applications. Such content is subject to their terms of use and any additional guidelines and privacy information provided in relation to that use on their website or application. We recommend that you check the policy of each website/application you visit to better understand your rights and obligations especially when you are submitting any type of content on those third party websites/applications. Please contact the owner or operator of such website/application if you have any concerns or questions.

Changes to the Privacy Policy:

We reserve the right to change this Privacy Policy at any time to reflect changes in our practices and service offerings.